Policies

Pricing

• Prices are subject to change without notice.
• Product pricing does not include tax, Buyer is responsible to pay all applicable taxes.

Quotes

• Written quotes are only valid until the written expiration date and subject to
  changes thereafter.
• All contracts for San Remo Lighting products are expressly limited to the terms and conditions stated within,
  and any additional terms proposed must be agreed upon in writing.

Shipping

• San Remo Lighting reserves the right to require additional payment for delays in product shipment at the request of Buyer.
• Pick up order(s) must be inspected and signed for before leaving our warehouse.
  We will not be responsible for any SHORTAGES and/or BREAKAGES once the order has been removed from our warehouse.
• We are not responsible for any damages and/or breakages if order(s) are shipped by
  a common courier.
• Order(s) short shipped, by our truck, must be reported to us within 24 hours of receipt.
• “Manufactured” defective merchandise must be reported to us within 3 business days.

Terms & Conditions

• Your first order will be COD or prepaid.
• Terms are net 30 days, or your credit limit, whichever comes first.
• Interest, at the rate of 18%, will be charged on overdue accounts.
• Past due accounts will be transferred to the DO NOT SHIP list.
• Cheque(s) returned by your bank, for whatever reason(s), are subject to a $50.00 administration fee, for each occurrence.
• Any cost incurred in collecting your overdue account will be charged to your account.
• The completion and submission of the credit application to San Remo Lighting Credit Department is evidence of
  your implied and expressed permission, and you hereby grant forthwith exclusive and unconditional permission to
  San Remo Lighting to conduct whatever credit investigation is necessary to process the application.
• Owners, heirs and officers of the applicant herein are personally responsible for all outstanding debts.
• Legal ownership of all merchandise, bought on account, remains with San Remo Lighting.
  Said ownership is only transferable when account is paid in full.

Returns

• Returns must be pre-authorized by management.
• Returns are subject to a 20% restocking charge for all products under the brand name
  San Remo Lighting or Premier Electrical Products.
• Returns are subject to a 30% restocking fee for all third party products.
• Certain items, such as special orders and clearance products, are final sale and cannot
  be returned or exchanged.
• All returned products must be in sellable condition (cannot be previously installed).